For more products. See our main site
The most common problem that new Brother PR embroidery machine users report is connected to the threading of their machine. It’s vital that you take the thread under BOTH fingers of the pre-tension clip. If you miss out the rear finger the clip will not apply sufficient tension to your thread. The thread will then not grip the tension unit disc tightly enough so it won’t turn. The your machine will stop and post an error message on the screen.
Always take your thread under both fingers of the pre-tension clips.